In a letter to state technology chief Brian Rawson, Perry says IBM "has failed to implement a system of checks and balances that ensures data security." Perry says that's "jeopardizing the ability of state agencies to deliver services to their constituencies."
The huge contract is not being revoked, but Perry spokeswoman Katherine Cesinger says further privatizing shouldn't take place until problems are addressed.
A massive computer crash destroyed thousands of the attorney general's confidential documents. That was after more than 10 state agencies complained about network breakdowns and server backup problems with the state's newly expanded outsourcing of computer optimization services.
Source:http://www.kdbc.com/Global/story.asp?S=9253219&nav=menu608_2
1 comments:
Outsourcing can bring big benefits to your business, but there are significant risks and challenges when negotiating and managing outsourcing relationships. Successful outsourcing is about relationships as much as it is actual IT services or transactions. See more here: OBP business process services
Post a Comment